Privacy Policy

When you submit a form or contact our team, we receive the information you choose to provide. Depending on the form, this can include:

• Your name, email address and telephone number.
• Your city, country, product of interest and project requirements.
• The content of your message and any follow-up correspondence.

We use enquiry information to respond to you, discuss product or project requirements, prepare requested quotations and help with catalogue access. Please share only information relevant to your enquiry.

• Route your request to the appropriate Amiable Impex team member.
• Clarify conductor sizes, joint types, quantities or delivery requirements you have shared.
• Maintain a record of the enquiry and follow-up communication.
• Support website operation and help prevent automated or repeated form submissions.

The website uses browser session storage to remember display preferences, such as whether the opening animation has already played. Enquiry handling uses a server session to limit repeated submissions. Your browser settings can control or clear this storage.

When an enquiry is submitted, the request includes technical information such as an IP address and submission time. The enquiry notification may include these details. Hosting infrastructure may also maintain operational logs.

Website enquiries are sent to the Amiable Impex contact and CRM email addresses and a copy is kept on the website server. The team uses this information to handle your request.

Hosting and email services necessarily process information needed to operate the website and deliver enquiry messages. Information may also need to be disclosed where applicable law or a valid legal request requires it.

The website may load fonts from Google Fonts. Product videos can connect to YouTube when you choose to play them. Selecting a language other than English opens the public page in Google Translate. Links to Google Maps, LinkedIn and other external websites take you to services with their own privacy policies.

Following a map link does not share your enquiry form with the map service. Information handled by an external service is governed by that service’s practices.

Enquiry records are retained to manage the conversation, provide requested support and meet applicable record-keeping obligations. The relevant duration depends on the enquiry and any resulting business relationship; this page does not specify a fixed deletion period.

Please contact us if you want to understand what information relates to your enquiry or request its removal. Requests are considered alongside any applicable retention obligations. No website or email transmission can be guaranteed completely secure, so please avoid submitting unnecessary confidential information.

You can ask us about the personal information associated with your enquiry, request a correction, ask for deletion or raise a concern. You can also ask us to stop further enquiry-related communication, subject to information that needs to be retained or handled under applicable law.

Send your request to info@amiableimpex.com or crm@amiableimpex.com. We may need to verify that the request relates to you before sharing, changing or removing information. Where applicable privacy law provides additional rights or complaint options, those rights are not limited by this policy.

This website presents industrial welding products and is intended for business and professional enquiries. Its forms do not request information from children. If you believe a child has submitted personal information, please contact us so the request can be reviewed and the information addressed appropriately.

This policy may be updated when website functions or information-handling practices change. The date above identifies the latest version. Please review this page before submitting a new enquiry if you would like to check the current wording.